FAQ - Myuna Care

Referral

Frequently Asked Questions

FAQs

Have questions? We’ve answered some of the most common ones to help you better understand our services, support options, and how we’re here to assist you every step of the way.

What services does Myuna Care offer?

Our wide range of support includes:

Assistance with Daily Living
Social and Community Participation
Transportation
Group and Centre-based activities
Community Nursing Care
Support Coordination
Hospital Discharge Program
Short and Medium Term Accommodation / Respite Care
Supported Independent Living (SIL)
Specialist Disability Accommodation

Who is eligible for NDIS support?

You may be eligible for the NDIS if you:

Are aged between 9 and 65
Have a permanent and significant disability
Are an Australian citizen or permanent resident

You can check eligibility or apply through the NDIS website.

How do I get started with Myuna Care?

It’s easy! You can fill out our online enquiry form, call us directly, or email our team. We’ll schedule a free consultation to understand your needs and how we can support you.

Can you help me apply for the NDIS?

Yes, we can guide you through the application process and help you gather the necessary documentation to submit to the NDIS.

Do I need to have an NDIS plan to access your services?

While most of our services are for NDIS participants, we also provide private support services if you’re not yet on the NDIS or waiting for approval.

Can I change my current provider to Myuna Care?

Absolutely! You have the right to choose your provider. We can help you make a smooth transition to Myuna Care without any disruptions to your support.

Will I have a say in how my support is delivered?

Yes. At Myuna Care, we believe in participant choice and control. You are involved in every step of the planning and decision-making process.

Are your support workers trained?

Yes, all our staff are experienced, trained, and passionate professionals who undergo regular training and background checks to ensure high-quality care.

Where are your services available?

We currently provide services across Victoria, Australia. Please contact us to confirm availability in your area.

Still have questions?

Feel free to send your queries and we shall get back to you as soon as possible.

Still have questions?

We’re always happy to help. If there’s anything you’re unsure about or if you’d like to speak with someone directly, don’t hesitate to get in touch. Our team is here to provide clear answers, helpful guidance, and the support you need to move forward with confidence.

At Myuna Care, we’re more than just a disability care provider, we’re a family. We’re passionate about supporting individuals to live fulfilling, independent lives.